Shipping policy
Shipping Locations
Ça et Là ships to various locations within the United States and internationally. Please ensure that your shipping address is correct at checkout to avoid any delays or issues with delivery.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method chosen:
- Standard Shipping (Domestic): 3-7 business days
- Expedited Shipping (Domestic): 2-3 business days
- International Shipping: 7-21 business days
Please note that delivery delays can occasionally occur.
Shipping Confirmation and Order Tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Ça et Là is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Ça et Là is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns Policy
For information about returns, please visit our [Returns Policy](link to returns policy page).
Contact Us
If you have any questions about our Shipping Policy, please contact us at caetlacafe@gmail.com